Collaborative struggles and successes
Joseph Reagle
Today’s question(s)
- What is it about Wikipedia’s culture that allows it to work?
- What kind of feedback is most productive?
Terms??
In a small group, identify three key terms in the reading and provide a definition (e.g., recursive public).
Use intensional, extensional, ostensive, genus-differentia, operational, or consequential.
- intensional/coactive
- necessary & sufficient conditions (bachelor: unmarried man)
- extensional/denotative
- enumerate every object in a set (primary colors: RGB)
- ostensive
- listing examples (red: apples, stop sign, roses)
- genus-differentia
- difference within a class (▭: quadrilateral with 4 ⦜)
- operational
- constitutive process (PB&J sandwich: add PB&J between two slices of bread)
- consequential
- likely outcome (humor: laughter)
QIC on GFC?
- assuming the best of others
- demonstrating patience
- civility
- humor
- Olivia, Erin: on humor
- Sarah: on civility
- Serena, Julio: on NPOV
Can knowledge be neutral?
Feedback
Gloss ZhuEtal2013epf??
- What is the research question?
- Types of feedback?
- Method?
- Finding?
- Ethics?
Types of feedback
- Positive
- energize through acknowledgment and rewards: “I’m so impressed. This is a very fine article!”
- Negative
- regulate through warnings and reprimands: “If you continue in this manner you will be blocked from editing without further warning.”
- Directive
- direct via assignments, instructions, and goals: “Please read the instructions at… Using one of the template…”
- Social
- maintain relationships: “Drop me a line on my talk page sometime, we’ll get a coffee…”
- Camille: negative feedback
Finding
- newcomers
- negative and directive feedback
- benefit focal task performance
- no effects on general work motivation
- positive and social feedback
- benefit general work motivation
- no effects on focal tasks
- negative and directive feedback
- experience members: little effect (Zhu et al. 2013, p. 2261)
- Nick: on old people changing
Ethics?
- feedback messages are natural and appropriate;
- negative feedback was milder than often seen in the wild;
- did not indicate it was part of an experiment nor were subjects asked to sign consent forms;
- experimenters research affiliation were not hidden;
- approved by the Carnegie Mellon IRB and Wikipedia research committee. (Zhu et al. 2013, p. 2257)
Conclusion
Wrap up
You are starting an online community of collaborators; what is your community and what would your three foundational principles be?
Review
Good faith feedback
You are starting an online community of collaborators; what is your community and what would your three foundational principles be?