When things go wrong

Joseph Reagle

Our question(s)

What to do??

  • You’re being heckled
  • Everyone is staring at their laptops
  • Your time slot gets cut from 45 minutes to 10
  • Everyone in the room hates you
  • One guy won’t stop asking questions
  • There is a rambling and nonsensical question
  • You are asked an impossible question
  • The microphone breaks
  • No laptop/slides
  • There is a typo on your slide (nooooo!)
  • You’re late for your own talk
  • You’re running out of time
  • There are only five people in the audience (Berkun 2010, pp. 169-172)

Stories

Acts 20:9–12

“Seated in a window was a young man named Eutychus, who was sinking into a deep sleep as Paul talked on and on. When he was sound asleep, he fell to the ground from the third story and was picked up dead. Paul went down, threw himself on the young man and put his arms around him.”

Some of my own

I had traveled to Europe to open and facilitate a meeting, but got food poisoning and spent my time in the bathroom of the hotel.

. . .

Fortunately, my colleagues stepped up.

At a large meeting at the US FTC, I was advancing the slides of TimBL, inventor of the web, and managed to screw it up and throw him off.

. . .

I apologized to him afterwards.

During a panel before a large audience at Harvard, my voice got so shaky I literally choked.

. . .

I took a moment, apologized about being nervous (I could’ve skipped that), and continued on and continued to participate instead of wilting.

New class slides often have typos.

. . .

I appreciate and thank students who send me an email.

(I consider it part of the participation grade.)

I traveled to Europe with my (older) boss for a meeting that I would be facilitating. When a high-level EC official first met us, he asked, “What do you do, carry the luggage?”

. . .

I ignored the comment and ran the meeting later in the day.

Wrap-up