Alienation

Joseph Reagle

Our question

Why do people misbehave online?

We will discuss:

  1. Popular background & theories
  2. Communications & psychology theory
  3. The trollplex
  4. Drama

Why do people behave so poorly?

Kathy Sierra

author, blogger, speaker
The great Kathy Sierra
  1. supported pruning comments
  2. a woman

“I’m at home, with the doors locked, terrified.”

Kathy Sierra's Canceled Talk -- Bummer.

It began just over four weeks ago, when something shifted. It started with death threat blog comments left here (which some of you may have seen before I deleted them) including: “Comment: fuck off you boring slut… [sexualized threat of murder]” (Sierra 2007).

Why?

Keeping it simple

  1. “Good” people acting badly
  2. “Bad” people acting out

1. Good people acting badly

Kathy Sierra is a hopeless dipshit. (Locke 2007)

Before that…

Freaky world.

and even that…

Gyges

Now

CMC/Media theories

Behaviorial theories

disinhibition
lost inhibitions, e.g., drinking
deindividuation
lost individuality & inhibitions in social context
depersonalization
reorient to more salient norms
moral disengagement
rationalize

Disinhibition

Deindividuation

lost individuality & inhibitions in social context

Depersonalization

reorient to more salient norms

(Started as __________________________________________________________(ReicherSpearsPostmes 1995))

e.g., Zimbardo on situations

Internet situation??

If the situation creates evil, how does this apply to the Internet and what can we do?

Moral disengagement

Schoolchildren reveal a relationships between moral disengagement and aggressive behavior.

Boys are found to partake in this behavior more so than girls. (BanduraEtal 1996)

What are its attributes?

Disengagement tactics

reconstruct conduct
moral justification, euphemistic language, advantageous comparison
displace responsibility
division of labor, group decision-making practices; no one is responsible, others’ fault
misrepresent injurious consequences
recall benefits but not harms
dehumanize
people are not feeling persons, perpetrators see themselves as victims (BanduraEtal 1996)

Mnemonic: bullies see ReD and get MaD

2. Bad people acting out

Kathy hollers like a stuck pig as she wonders why the trolls escalated to magnitudes which she could no longer control. The answer is obvious: she fought the LOL. The LOL won – Andrew Auernheimer (weev 2007)

The Dark Tetrad

Of all personality measures, sadism showed the most robust associations with trolling and, importantly, the relationship was specific to trolling behavior. (BuckelsTrapnellPaulhus 2014)

Luka Rocco Magnotta

subject of Don’t F*ck With Cats: Hunting an Internet Killer

The trollplex

The trollplex

Our Troll Family 14/365

an attack by a spectrum of people exhibiting varied behavior, but who share a target, culture, and venues. (Reagle 2015)

Sierra’s trollplex

Don’t say DFTT

DoNotFeedTroll

The barrel

Drama

What is “drama”?

  • social
  • reciprocal
  • performed for and magnified by an online audience

“Drama genres”

Goodreads: what happened?

Define bullying??

Bullying defined

Bully battle?

  1. reciprocal accusations
  2. partisanship
  3. right-based rhetoric
  4. doxing
  5. lists

Readers or authors?

Donglegate

What went wrong?

What do do?

Instagram and TikTok

Is it enough?

Conclusion

Wrap up

Definitions

Review

Definitions