Final Review

Joseph Reagle


Which definition is matched correctly to leadership (power)?

  1. legitimate power – ability to influence others’ behavior with physical power.
  2. coercive power – ability to influence others’ behavior by punishing them.
  3. expert power – ability to influence others’ behavior because they admire, like, and respect the individual.
  4. referent power – ability to influence others’ behavior because of recognized knowledge, skills, or abilities.

Which of these is not a source of power?

  1. Expert
  2. Legitimate
  3. Fear
  4. Reward


leadership theories

Schein’s embedding mechanisms

  1. Which of the following are secondary/reinforcement mechanisms that leaders use to teach an organization how to think/feel/behave?
  1. Reactions to incidents
  2. Systems and Procedures
  3. Stories
  4. Allocation of rewards/status
  5. Both (b) and (c)

org spaces

All of the following are true about open offices except:

  1. Open offices also remove an element of control, which can lead to feelings of helplessness.
  2. Psychologically, the repercussions of open offices are relatively straightforward. Physical barriers have been closely linked to psychological privacy, and a sense of privacy boosts job performance.
  3. Open offices enhance productivity and create a sense of closeness.
  4. An open environment may even have a negative impact on our health.

Zappos and Netflix

What novel HR policies are being created by companies like Zappos and Netflix? How do these policies change workplace environment and employee productivity?


How would you define “gossip”? What are some of the various functions of gossip? In your response touch on private vs. public goods and what the role of gossip in the workplace is.

Dunbar’s number

What does Dunbar’s Number state?

  1. You can only have a certain number of friends before you go crazy
  2. There only exists 150 people in the world with whom you can connect
  3. There exists a max number of social relations an individual can have/keep track of
  4. Different for everyone, the number of people they feel connected with

public goods

free riders

negotiation (types, styles, tactics)

What are the three main types of negotiation?

  1. Distributive, interpretive, and mixed-motive
  2. Distributive, integrative, and mixed-motive
  3. Destructive, integrative, and mixed-motive
  4. Distributed, incessant, and mixed-method

The _______ negotiation style describes yielding everything.

price points

In negotiation, the first point at which a party would walk away is know as their…

  1. BATNA
  2. Reservation Point
  3. Sham
  4. Lowball

game theory

In detail, explain what the Prisoner’s Dilemma is and show how the concepts of “defecting” and “cooperating” fit into the Prisoner’s Dilemma. Also, explain what we can learn about negotiation from the Prisoner’s Dilemma.

cognitive biases in negotiation

prospect theory


Which of the following answers places the four terms in the correct order, according to the functional relationship between them ,according to the hierarchy: (first answer corresponds to the top of the pyramid)

  1. Wisdom, Knowledge, Information, Data
  2. Knowledge, Information, Data, Wisdom
  3. Data, Knowledge, Information, Wisdom
  4. Information, Knowledge, Data, Wisdom

tacit (technical and cognitive) and explicit knowledge

Nonaka’s knowledge spiral

Which is the right match?

  1. tacit to tacit – combination
  2. explicit to explicit – socialization
  3. tacit to explicit – externalization
  4. explicit to tacit – articulation

tactics and examples of toxic leadership

Which toxic leadership style is defined as when a leader uses mental or physical strength against someone who is likely to be in a weaker or subordinate position?

  1. Bullying
  2. Destructive
  3. Laissez-Faire
  4. Tyrannical

subjectivity of toxic leadership

workplace friendship (dialectical tensions, narratives of deterioration)

Which of the following is NOT outlined in the Narratives of Workplace Friendship Deterioration reading as a cause of workplace friendship deterioration?

  1. Personality
  2. Distracting Life Events
  3. Betrayal
  4. Underperformance

nonverbal communication

_______ gesturing is what type of non-verbal/non-auditory communication?

nonconformity in relation to prestige context, observer expectations, intentionality, autonomy

According the the findings of “The Red Sneaker Effect”, which of the following harvard professors would people assume is most prestigious?

  1. a Harvard professor who wears science-themed ties
  2. a Harvard professor who wears a very expensive suit
  3. a Harvard professor who wears an ordinary suit
  4. a Harvard professor who wears jeans and a t-shirt

ways of definition

Which is the correct match?

Provide a comprehensive definition of humor. Utilize at least 3 of the “ways of defining terms” that we discussed in class and use them to label the parts of your definition.

styles of humor (Affiliative, Self-enhancing, Aggressive, Mild aggressive, Self-defeating (effacing))

Which of the following types of humor is used to foster positive relationships through inside jokes and good-natured pranks?

  1. self-depracating
  2. self-enhancing
  3. affiliative
  4. mild-aggressive

organizational assimilation (anticipatory socialization, entrance, metamorphosis, exit)

What are the stages to organizational assimilation?

Other questions?