Incivility

Joseph Reagle

Meta

Upcoming classes

“Dysfunction” module
1. uncivil classrooms (role of subordinates; leadership style; generational culture)
2. leadership toxicity
Closing week focusing on humor
Looking at relatively recent research
- start with informed skim
Think about strengths and weaknesses

Leadership

Recall the theories…

Trait Leadership: study existing leaders and their superlative qualities. Leadership Style; find a balance of task/people focus:; autocratic < democratic > laissez-faire Situational Leadership; adapt to the situation Transformational Leadership; don’t just react to problem, transform the issue

Leadership

	Transactional Leaders	Transformational Leaders
are	respond to crises	proactive problem-solving
works	within the org culture	to change the org culture
motivates via	self interest; coercive & reward power	group interest higher ideals and moral values
management by	exception: maintain the status quo correct actions for performance	individualize concern innovative problem solving

(Wikipedia 2013)

Millennials

Organization Culture

Sources:

Nationality
Leadership
Field
Generation?

Qualities

family and community ties
peer-centrism
conventionality
achievement
digitalism
consumer-orientation

Exercise

Analytic teams

Differentiate and give examples of:
- incivility
- disrespect
- rudeness
- abuse
- other terms?

What variables (e.g., intentionality and severity) are in play?

Variables

intention (unthinking, positive, negative)
- self-regard vs. other-regard
effect (unnoticed, unaffected, affected)
specificity (person, group)
context (circumstances, norms)
modality (verbal, nonverbal, online)

Questions

Is there ever cause for incivility, disrespect, rudeness, or abuse?
Could consumerist culture lead to more civility?

Concluding questions?