1. FIRST and Vine

    I’ve been surprised by the increasing dominance of customer reviews from the Amazon Vine; this program gives select customers free “new and pre-release items” from participating vendors. For instance, of the ten most helpful reviews (the default view) for this laser pointer six are Vine reviews. We might be …

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  2. Comment Culture Abstract

    A short abstract of my research on feedback and comment:

    Comment Culture: Feedback, ratings, and reviews in the age of the Web

    Our world today is permeated by comment: ratings, rankings, and reviews are inescapable, on-line and off. Granted, as long as humans have spoken, we’ve been commenting about …

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  3. Fall 2012: Wikipedia Considered

    This fall, I’m excited to finally teach a class focused completely on Wikipedia! Come registration, interested Northeastern students should look for COMM4918.


    COMM 4918 Communications Special Topics: Wikipedia Considered

    Wikipedia’s style of collaborative production has been lauded, lambasted, and satirized. Despite unease over its implications for the character …

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  4. Too big to know

    The central thesis of David Weinberger’s Too big to know: Rethinking Knowledge Now That Facts are The Facts, Experts are Everywhere, and The Smartest Person in the Room is the Room is that contemporary (networked) knowledge is unlike that which came before. Knowledge today is huge, less hierarchical, more …

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