2009 Jun 30 | Wikipedia Suppressing News
There's been a lot of coverage of the New York Times story "Keeping News of Kidnapping Off Wikipedia." It's prompted discussion about balancing issues of free speech, safety, and responsibility at the Times and Wikipedia. Within Wikipedia, the discussion has only just begun, but has started off quite constructively as seen in Wikipedian Apoc2400's proposed policy: in the short term, Wikipedia should refrain from spreading information if that information is not widely and reliably sourced, of little public interest, and is "likely to have very severe direct negative consequences."
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2009 Jun 10 | Wiki-Conference New York, July 25-26
This year's picnic will be better than ever, as we'll have an unconference to get us
started:
The 1st Wiki-Conference
New York will be held over the weekend of July 25-26 2009
(confirmed!) at New York University, and hosted by Free Culture @ NYU and
Wikimedia New York City.
Sign up on the wiki, propose a lightning talk or breakout topic, or round up
some Wikimedians for a panel discussion.
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2009 Jun 08 | Institutions vs. Norms
In Noam Cohen's recent New York Times article about "The Wars of Words on Wikipedia's Outskirts" (i.e., the recent ArbCom decision about Scientology edit wars) I note that organizations often develop towards bureaucratic forms (citing Max Weber) but even in their more free-form states communities still have structure, even if informal and implicit (citing Jo Freeman). I believe this means that while we might enjoy the informal and personal touch of working within a small community, if it is successful, that community will likely move towards more bureaucratic forms. Also, this can also have some benefits if the informal/implicit structures were unsavory. (As Mitch Kapor wryly noted, "Inside every working anarchy, there's an Old Boy Network.") As I said to Noam, rather than lament the passing of the good old days, I think it better to ask how to address issues in the present (including the maintenance of earlier values). (And actually, while it has slipped a bit from its original mission/intention, I think the ArbCom is doing a good job.)
Richard James asks if this sentiment is contrary to my focus on informal social norms, particularly in my blog entry about "Morality and the Dilemma" (i.e., Olson, Ostrom, and Hardin). Also, am I not abusing notions of "technical solutions" with institutional governance? To be clear, Wikipedia production might be explained by any number of approaches including: technical features, institutional governance, and social norms. In trying to complete my dissertation, I had lengthy, and sometimes stressful, arguments about to what extent one of these is more important than any other. Granted, all of these are important and to deny otherwise is silly. However, I found the initial focus upon technical features in accounts of FOSS/Wikipedia to be insufficient, and therefore offered a complementary social/cultural account of Wikipedia in response. But I'm not excused from trying to understand how each of these things interrelate and affect one another. My argument is that informal "good faith" social norms (supported by wiki features) are good at dealing with good faith participants, but more formal and autocratic forms of authority are often necessary to deal with those of bad faith or to make decisions as a last resort when no community consensus emerges -- hence the existence of Benevolent Dictators in open content communities. If such leadership or institutional governance persistently fails, the community might then fork.
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2009 May 21 | Extrapolating to 100,000 Featured Articles
I recently noted there were some new numbers on the 100,000
feature-quality articles page. In May 2008 (based on a January assessment I
believe) there were 2,421 featured articles. Today, based on a February 2009
assessment, there are 2,570. That's a 6% increase -- below the 24% growth rate
to 2.7 million total articles. If we assume a similar rate of increase, it
would take 62 years to reach the goal of 100,000 articles.
initial = 2570; target = 100000; growth = .06;
years
= (log(target)-log(initial))/log(1+growth)
If we relax the goal to have 100,000 good or better articles, that will
require 24 years at a 16% growth starting with 11,024 "good" articles. Of
course, I don't know to what extent the rate of growth is increasing or
decreasing.
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2009 May 18 | Morality and the Dilemma
The challenge at the heart of collective action is how cooperative behavior
emerges when there are apparent reasons for it not to. This is famously
demonstrated by the Prisoner's Dilemma
in which two co-suspects have compelling cause to defect -- turn informer --
against the other but the consequent of both following such a strategy is worse
than had they cooperated and remained silent (Axelrod 1984). That it, if your
partner remains silent, you will get six months in jail if you are also silent,
but you go free by defecting and saddling your partner with a ten year
sentence. If your partner informs on you, and you do the same, you each receive
five years unless you're the sucker and get ten. Defecting is the dominant
"equilibrium" state regardless of your partner's choice: going free is
preferable to six months; five years is preferable to ten. So both players
defect, get five year sentences, and wish they had remained silent and gotten
off with six months. The dilemma is that the individual's dominant strategy
also creates a mutually suboptimal result; in this case, fear of the worst-case
scenario inhibits beneficial collective action. Understanding the distance
between the lack of cooperation implied by the dominant strategy and the mutual
benefits of cooperation has been a central concern of social science since
Garrett Hardin's (1968)
article "The Tragedy of the Commons." In this scenario, the dominant strategy
of a herder is to put as many animals as possible on common land, despite the
fact that if everyone were to do the same it would soon be overgrazed. A few
years before, in 1965, Mancur Olson (1971) published a book by which he
characterized this type of problem as "The Logic of Collective Action."
Olson, considering production rather than consumption, asks who would
contribute to a common public good when they might just as easily defect and
"free ride"? Yet, again, should everyone follow this reasoning, no public goods
will be produced. Olson provides an extensive taxonomy of group characteristics
that affect this logic, including their size and interdependence, the market's
demand elasticity, the balance of costs and benefits, and the ability for a
group to exclude or penalize those who fail to contribute. (Ultimately, "trust"
becomes a central element in such group dynamics and might arise in the context
of time and reputation, institutional controls, or group norms.)
Around the same time, Robert Trivers (1971) characterized a
related problem in animal behavior. In his article "The Evolution of Reciprocal
Altruism," he defined an "altruistic situation" as one in which "one individual
can dispense a benefit to a second greater than the cost of the act to himself"
(Trivers 1971) and
modeled the conditions under which altruistic behaviors were likely to emerge.
(Like Olson, these relate to the character and extent of social interaction.)
Of course, as noted by Frans de Waal (2008),
"a return-benefits calculation typically remains beyond the animals cognitive
horizon" and altruism itself is likely the result of a more proximate evolved
behavior: empathy. (This link between empathy and altruism is hypothesized,
outside of the evolutionary context, by Daniel Batson (1991).)
Recently, these two threads of political economy and evolution have been
combined in the work of Elinor Ostrom. In "Governing the Commons" she makes a
slight digression away from a macro-political perspective to note that
"communities of individuals have relied on institutions resembling neither the
state nor the market to govern some resource systems with reasonable degrees of
success over long periods of time" (Ostrom1990gce). By studying such
institutions she recommends that the dilemma of "common pool resources" might
be addressed by eight institutional design principles: clearly defined
boundaries, congruence between appropriation/provision rules and local
conditions, collective-choice arrangements, monitoring, graduated sanctions,
conflict-resolution mechanisms, state recognition of groups' right to
self-organize, and the nesting of enterprises in large systems.
More recently, Ostrom makes greater use of the evolutionary approach to
focus on the emergence of norms (Ostrom
2000). She takes issue with Olson's (1971) earlier claim that unless the
group is small, or there is a way to force individuals to act in their common
interest, "rational self-interested individuals will not act to achieve their
common or group interests." She characterizes this as Olson's "zero
contribution thesis" and notes that it contradicts everyday experience; the
problem of free riding exists, but community governance regimes do emerge and
persist (Ostrom
2000). While it might be "irrational" from the egoist perspective, a
significant proportion of people will act cooperatively (i.e., 40-60% of people
will initially contribute to the public good in a finite-round game). This
cooperation is affected by factors such as expectations about others, and the
framing and number of interactions between peers. And, in keeping with Olson,
people will expend resources to punish those who make below average
contributions. Hence Ostrom characterizes norms as those values (e.g.,
reciprocity, fairness, and trustworthiness) that affect the preference for
cooperation. If there is a sufficient proportion of "norm using" players (i.e.,
conditional cooperators and willing punishers), this "creates an opening for
collective action" (Ostrom
2000). This is especially so if there is good information about the
trustworthiness of one's peers. If cooperation has been successfully
established, new members will likely be appropriately acculturated. Hence,
collective action and their supportive social norms can emerge in an
evolutionary context: the gap of the cooperative dilemma can be bridged.
Indeed, Olson recommends her eight institutional mechanisms (or "principles")
to further such outcomes.
Recently, a number of scholars have applied this literature on collective
action to Wikipedia. Johnson (2007)
uses Ostrom to characterize vandalism and point-of-view (POV) pushing as
collective action problems. Viegas, Wattenberg, and Mckeon (2007)
argue that Wikipedia's Featured Article process reflects Ostrom's first four
principles of locality, collective choice (participation), monitoring
(accountability) and conflict resolution. Andrea Forte and Amy Buckman (2008)
use all eight of Ostrom's design principles to evaluate Wikipedia governance
and its Biography of Living Persons policy; they argue that there is
decentralized policy creation, interpretation (i.e., its Arbitration Committee)
and enforcement (i.e., administrators) but conclude the biggest lack relative
to Ostrom is the uneven enforcement of policy.
However, these works tend to remain focused at an institutional level,
focusing on community mechanisms for content and membership policy. (Two
exceptions are a quantitative analysis of patterns in Wikipedian references to
policies and guidelines from discussion pages (Beschastnikh,
Kriplean, and Mcdonald 2008) and a characterization of the type of
"utterances" used on Discussion pages (Goldspink
2009).) If, following Ostrom, we can think of norms as those values (e.g.,
reciprocity, fairness, and trustworthiness) that affect the preference for
cooperation, can we find and characterize such norms in Wikipedia culture? I
believe we can, and this is the focus of my work on Wikipedia.
Might we even characterize prosocial norms as a form of morality, in the
sense employed by Bowles and Gintis (1998)? Indeed,
despite preceding theorists of collective action by almost two centuries,
Kant's (2005)
categorical imperative is a moral response to the collective action dilemma: "I
ought never to act in such a way that I couldn't also will that the maxim on
which I act should be a universal law." Coincidently, the lesser well known
subtitle to Hardin's famous "Tragedy of the Commons" article is "the population
problem has no technical solution; it requires an extension in morality."
Therefore, I do not think it is a stretch to conclude that Wikipedia
collaboration is as much a "moral" problem as a technical one.
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2009 May 01 | Wikipedia: the happy accident
A brief historical essay is now available at ACM
Interactions (or on my site):
"Wikipedia was an accident." I sometimes offer this (admittedly)
exaggerated claim in response to those who confuse Wikipedia's current
success with its uncertain origins. At the start, it was but the most recent
contender in an age-old pursuit of a universal encyclopedia: a dream that the
latest technology would provide universal access to world knowledge. Jimmy
Wales's and Larry Sanger's first attempt at what would eventually become
Wikipedia, the wiki-based encyclopedia that "anyone can edit," was neither of
these things. So, by saying that Wikipedia was an accident, I don't mean it
was unwelcome—far from it—but that it was a fortuitous turn of events
unforeseen by even its founders. Moreover, it was evidence of contingency's
role in technological innovation. ...
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2009 Mar 03 | Magnus and Sanger on Expertise
In my previous
entry I commented on one of the articles in the Episteme Wikipedia
issue. I thought it would also share my comments on the other two articles that
were of interest to me. I read both of these under the influence of Collins and
Evans (2008, hereafter "CE:"), which I have also mentioned here.
First, Larry Sanger's piece on The Fate of
Expertise after Wikipedia is composed in two parts. First, the author
responds to various interpretations of what he calls "The Wikipedia
Potential Thesis" (WTP) whereby if Wikipedia fulfills its highest potential in
terms of measurable quality, "experts would not need to be granted positions of
special authority in order for humanity to have a resource that accurately
tracks expert opinion." I think this is a bizarre thesis that no one has
actually put forward. After some philosophizing, and given that Wikipedia is
dependent upon expert (CE:contributory) knowledge, Sanger concludes this thesis
is untenable. I agree. While Wikipedia might be sufficient in providing
EC:interactional expertise (knowledge of -- not ability to do -- science) and
might threaten other interactional experts (i.e., journalists) it would not
obviate EC:contributory expertise. He also argues that Wikipedia is successful
not because of anonymity, but because of its freedom -- permitting him to claim
Citizendium is just as wiki-like and powerful as Wikipedia, but better in that
real-name identities support community, governance, and quality. This is an
argument he's made before, and one I largely agree with. Had Wikipedia started
with the requirement that people login with an identity that corresponds to
some real-world identity -- and this only need be policed in cases of abuse --
I think it would've done just fine.
Second, I most enjoyed P.D. Magnus' On Trusting
Wikipedia. After reviewing literature on the reliability of Wikipedia, and
arguing that Wikipedia is not like Britannica, the author posits five means by
which reliability might be ascertained. The first three means correspond to
types of meta-expertise in Evans and Collins: authority (reliable source;
EC:local discrimination), plausibility of style (EC:technical connoisseurship),
and plausibility of content (EC:ubiquitous discrimination). The second two have
no direct corresponding type in Evans and Collins: calibration (testing a
subset of the authors claims), and sampling (testing single claim with another
expert, i.e., a second opinion). The author concludes that in the case of
Wikipedia, none of these indicators are particularly strong. But I find his
fault with authority (i.e., check your sources implied by WP:Verifiability)
rather weak; he argues sources are unreliable, as are Wikipedia articles, since
they are dynamic and can change. That is why one should use the permanent link
(dated and versioned) when referring to something on the Web.
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2009 Feb 28 | Wray and the Wrong Tree
I have to agree with Sage
Ross on his response to Brad Wray's The
Epistemic Cultures of Science and Wikipedia: a Comparison. Wray is right to
note that there are differences between scientific knowledge production and
Wikipedia production in terms of the knowledge produced, who produces it, and
the process. However, Wray's article does not show any cognizance of the
actual epistemic basis of Wikipedia: not a word about Neutral Point of
View, No Original Research, and Verifiability. Instead, he uses Adam Smith's
invisible hand metaphor to argue that if local concern about one's scientific
reputation and career yields a global value in the production of knowledge,
this cannot be claimed for Wikipedia because no one has a scientific reputation
at stake. First, the invisible hand argument is not the only theory for
understanding peer-production. Two, as Ross notes scientific reputation is not
the only motive that might be operational under the invisible hand model --
many Wikipedians are very much concerned about their peers' opinions. Wray
writes "We have very little reason to believe that an invisible hand is at
work, ensuring that the truth, and only the truth, is made available" (p. 43).
Smith's hand can apply to more than scientific reputation and "truth"!? That's
simply barking up the wrong tree.
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2009 Feb 12 | Wikipedia's Final Days
In the conclusion of my dissertation I note how in 2004 a disaffected Wikipedian told me the project had gone downhill. Ironically, a few years later another Wikipedian who began their career in 2004 looked upon that year as the golden age from which Wikipedia had declined. Nostalgia is a fascinating phenomenon in human memory and history. Therefore, it's not surprising to find news stories year after year, since the Seigenthaler incident of 2005, speaking of Wikipedia's doom. These stories are often prompted by an embarrassing vandalism case or a competitor who claims to have righted all that is wrong in Wikipedia. This is yet another instance in a larger history of failed predictions about technologically related phenomena.
Even so, the past few weeks seems particularly pessimistic.
- BCO tallies the "25 Biggest Blunders in Wikipedia History"
- Stephen Foley asks So is Wikipedia cracking up?
- Andrew Lih continues his long-running lament of bureaucracy and deletionism (an issued characterized last year by The Economist as the "Battle for Wikipedia's Soul".) He fears that the lack of a Wikipedia article on MTV's new jackass-type show in which a "diverse bunch of mentally challenged reporters (from Down to Williams syndrome)" become roving street reporters is a sign of decline in Wikipedia's previously unquestioned pop culture coverage.
- Andrew's colleagues on Wikipedia Weekly join him in apocalyptic anxiety because it does not appear that the number of Wikipedia contributors will perpetually grow forever.
- A story entitled "Doomed: Why Wikipedia Will Fail" reports that law professor Eric Goldman believes the end is nigh.
I am concerned about the brittleness that results from the tension of being open to both newcomers and attack. Yet, it also seems unavoidable as Wikipedia became more prominent; I don't think this issue will sink Wikipedia, and hope it is amendable to continued good faith discussion and hard work. I don't subscribe to the perpetual growth theory that seems to be the presumption of many of the participants of Wikipedia Weekly -- and the world markets prior to a year ago. I think Wikipedia will survive even though/if the number of contributors levels off and flag revisions are enabled. The latter feature might prompt a flurry of stories about how Wikipedia is over, but it might stem the flow of future stories about embarrassing vandalism. Wikipedia won't be the same a couple of years from now as it was a couple of years ago, but nothing ever is.
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2009 Jan 23 | Wikipedia Relicensing Transition
A discussion on wikiEN-l about yet another Wikipedia
alternative prompted me to wonder about the status of the GNU Free
Documentation (GFDL 1.3) to Creative Commons (CC-BY-SA 3.0) license transition -- its FAQ
is handy too. Because voting for the proposal is supposed to happen in two
weeks, I thought I might as well make my considered decision now.
In general, I think it is a great idea: GFDL is inappropriate for a number
of reasons, and this will further the flow of content between Wikipedia and
other projects. I have two hesitations, if I understand the proposal
correctly.
First, the dual licensing provision (where all Wikipedia developed content
continues to be available under the GFDL, but imported CC-BY-SA content is not)
is complex as it places an obligation upon the user of content to investigate
if CC-BY-SA-only content was ever used; the FAQ recommends such information be
placed in "the article footer or the version history." It would be useful to me
to see a couple "screw cases" and their implications. For example, for a user
who makes use of Wikipedia content -- including their own derivations -- what
happens if they fail to note it is only CC-BY-SA-only content? (What if it was
indicated but they fail to notice, or that it was not indicated but is learned
of later?) However, evidently this is a compromise necessary for the
sensitivities of the parties involved, and I don't think this will massively
impact anyone.
Second, one of the benefits of CC-BY-SA is that attribution is specified by
the licensor, which can be a URL from which the content was obtained -- instead
of listing dozens of authors. But Wikimedia wants an exception: for articles
with less than six contributors, those contributors must be listed. This just
seems like a hassle. It may be moot, if the percentage of Wikipedia content
with less than six contributors is near zero, but if not, I think this will be
a headache for those wanting to make use of Wikipedia content. I presume one
would count unique IP addresses (for anonymous contributors) and log-in names
without concern whether these might be the same people. Even so, the proposal
is talking about name attribution for less than six contributors, and by
"reference to an online copy of the history page" for more. It is not as if the
authors of content with less than six authors are greater auters. Why is this
distinction even meaningful? And, the history page is easily accessed from the
actual content, which would be referenced anyway, so now we have two URLs for
no reason. Whereas one might have easily scraped a selection of Wikipedia
(e.g., wget) for printing in developing countries or including it on a mobile
gadget, one now needs an application to count contributors and include
superfluous URLs.
I'm generally happy and excited about the transition, but I wish the
attribution was simplified.
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