http://reagle.org/joseph/blog/social/open-help Joseph Reagle http://reagle.org/joseph/blog/social/open-help Copyright 2003-2010 Joseph Reagle PyBlosxom http://pyblosxom.sourceforge.net/ 1.4.3 01/10/2008 2004-11-30T14:29:40Z http://reagle.org/joseph/blog/2004/11/30/open-help 2004-11-30T14:29:40Z 2004-11-30T14:29:40Z <p>One of the benefits of open source software is that I can ask questions and report bugs and receive a timely response. Last night, I sent a question to a software developer about his package; this morning, he noted that I had confused his package with another, but was able to help me nonetheless!</p>